Service & Support
Hitec / Multiplex USA is known throughout the hobby industry for providing the highest level of service and support for our products. This means support for both customers and dealers over the phone, the internet, at selected major events and R/C trade shows. To contact us regarding the usage or repair of your Multiplex product use one of the methods below.
Multiplex telephone product support is available through our customer service department at (858)748-6948
To E-mail our customer service department use service@hitecrcd.com
Hitec / Multiplex USA Hours of Operation
Normal Schedule
Monday - Friday 8:00 am to 4:30 pm Pacific Time
Summer Schedule (Last Tuesday in May through first Monday in September)
Monday - Thursday 7:00 am to 4:30 pm / Friday 8:00 am - 12:00 pm PDT
Hitec Multiplex USA is Closed on most US Holidays
